No issue with 24mx. Ordered on 26/11 didn't arrive until 17/12. package was 10 days later than expected. I know it's a busy time of year but the delivery time was never adjusted r updated. Please forw... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great that I can buy this oil 'in Ireland' so why does it ship from Germany? Seems I should just buy it directly from Germany and leave out the deception of being an Irish retailer when in fact it'... See more
Company replied
Would give them 5/5 but they accept orders without having items in stock so delivery can be extremely late. If you're not waiting for the parts then they can't be beaten in price or quality.
Company replied
It would have been 5 stars if I got a sticker with the boots I ordered to put on the bike, other than that 5 stars fast delivery and good quality packaging
Company replied
Company details
Written by the company
24MX is a company that strives to provide equipment and parts for the motocross, enduro, motorcycle, and pit bike community. We aim to provide a whole new level of experience when shopping as well as an unmatchable product range at incredible prices.
Welcome to 24MX
Written by the company
- Fast deliveries
- Every day, we ship orders throughout Europe. We always do our best to ensure that you receive your products as quickly as possible! Stocked items are delivered within 3 to 7 working days.
- Free shipping over €150*
- Orders over €150 are qualified for free shipping. (This does not include bulky products)
- 60-day return policy
- You can make a return within 60 days of your purchase, aslong as the item(s) are unused and still in original packaging.
Contact info
Ireland
- info@24mx.ie
- 24mx.ie
4.2
Great
1K reviews
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great choice and value
10 April 2025
Reply from 24MX Ireland
We're glad you found great value! Thanks for your positive feedback; we appreciate it a lot.
Reply from 24MX Ireland
Hello,
We appreciate your feedback. We apologise for the delays you encountered. The items from our external supplier took longer to arrive than anticipated. We recognise the inconvenience this has caused and thank you for your understanding during this period.
Kind Regards,
24MX
Excellent in every area!
Excellent website good selection and good stock. Very competitive pricing. Great communication all the way through and a first class returns policy. Can’t fault MX24!
1 April 2025
Reply from 24MX Ireland
We're happy to hear that you had a great experience with our website's selection, pricing, communication, and returns policy. Thank you for your positive feedback; we appreciate it!
Wide range of products at good prices
Wide range of products at good prices.
Highly recommend
18 February 2025
Reply from 24MX Ireland
We're happy to hear that you found a wide range of products at good prices. Thank you for your recommendation; we appreciate it!
Reply from 24MX Ireland
Hello,
We appreciate your feedback. We sincerely apologise for the extended lead time and the shortage impacting your order. When you place an order for multiple products, the delivery of your entire order will be scheduled according to the item with the longest delivery time in your cart. Therefore, if one item requires more time, the complete order will be delivered together on that date.
Kind regards,
24MX
Everything was perfect and quick…
Everything was perfect and quick delivery and extremely cheap for top quality gear
24 March 2025
Reply from 24MX Ireland
We're happy to hear that you had a perfect experience with our quick delivery and top-quality gear at a great price. Thank you for your positive feedback!
Excellent service
27 March 2025
Reply from 24MX Ireland
Thank you for your review! We’re really happy to hear you were pleased with our service. Your support means a lot to us, and we hope to serve you again soon.
Reply from 24MX Ireland
We're glad you found our site easy to use and of good value. Thank you for your positive feedback; we appreciate it.
Wasted my time advertising parts you…
Wasted my time advertising parts you didn’t have , took payment and wasted 2 weeks of my time before informing me you couldn’t get the parts.
Will not use again
10 March 2025
Reply from 24MX Ireland
Hello,
We appreciate your recent purchase with us. We strive to maintain accurate stock levels and ensure our full range of products is correctly displayed on our website. However, for certain items, we rely on our suppliers and are unable to make immediate updates to their stock.
We truly apologise for any trouble this may have caused. Should you have any inquiries or issues, feel free to reach out to us.
Kind regards,
24MX
Quick delivery- as described - perfect
24 February 2025
Reply from 24MX Ireland
We're happy to hear that your delivery was quick and as expected! Thank you for your positive feedback; we appreciate it.
Top Quality product and service 👏
Top Quality product and service 👏. At a good price .Thanks.
25 February 2025
Reply from 24MX Ireland
We're happy to hear that you had a top-quality experience with our product and service at a good price. Thanks for your positive feedback!
Reply from 24MX Ireland
We're happy to hear that you received your order quickly and that it met your expectations. Thank you for your positive feedback!
Wrong Shirt
Everything arrived in the time it was supposed to.
The sizes were correct.
However they sent me the wrong shirt 🙈🤷🏻♂️
(They have got back to me since and tracked down the issue and are sending out the correct shirt.
Many thanks for their help.
Anyone can make a mistake, we’re all human 🤣👌)
13 February 2025
Reply from 24MX Ireland
Hello,
Thank you for your review and giving us the opportunity to correct our mistake. I have contacted you with instructions to open a claim so that we can find the source of the error and send you the correct shirt.
Apologies for the inconvenience caused by this.
Kind regards,
24MX
fantastic service
fantastic service. Product arrived within a week of ordering, and was well packaged.
11 February 2025
Reply from 24MX Ireland
We're happy to hear that you received your product quickly and well-packaged! Thank you for your positive feedback and for taking the time to share your experience.
Very good stuff
13 February 2025
Reply from 24MX Ireland
Thank you for your review! We’re glad to hear you’re happy with your purchase. We really appreciate your support and hope to see you again soon.
I can't give you five stars, otherwise you'd be proud, 😉
I can't give you five stars, otherwise you'd be proud.
12 February 2025
Reply from 24MX Ireland
Hi Renars,
Thank you for the amazing feedback!
Despite not having managed to receive a 5 star review from you this time, we are happy to see that our passion for motorbikes has made you a happy and loyal customer of 24MX.
We still will strive to improve our services and who knows? Maybe next time we will manage to receive that last extra star to make it a solid 5 star review.
See you on the road and always safe riding!
If there is anything we can do for you, simply let us know!
Have a great day!
24MX
Reply from 24MX Ireland
Thank you for your review! We’re delighted to hear you found our service fast and reliable. We appreciate your support and look forward to serving you again soon.
Reply from 24MX Ireland
Thank you for your review! We’re thrilled to hear everything went well and that you’re happy with your experience. We really appreciate your support and hope to serve you again soon.
Dodgey cancellation and returns process
I ordered something from them and then realised i had to wait for it to be delivered, i immediately cancelled my order. They dont make it easy to cancel. They sent me an email saying it was too late to cancel and sent me a link to their returns page. I have no doubt that process wont be easy either. So be careful what you purchase on this website.
22 February 2025
Unprompted review
Reply from 24MX Ireland
Hello,
We apologise for not being able to stop the cancellation of your order before it was shipped from our warehouse.
To facilitate the quickest delivery, our warehouse operates continuously, seven days a week, handling the packing and shipping of orders. If you reach out to us outside of business hours, like in the evenings or on weekends, your order may still be processed before we can respond to your message.
We recognise that this might lead to some inconvenience, so we suggest always verifying your order before finalising it.
Fortunately, cancelling your purchase with us is straightforward. You can return the order through our return portal once it arrives, or you can simply refuse the parcel when it is delivered. We will initiate the refund as soon as we receive the return.
Since we prioritise customer satisfaction and aim to deliver the best service, returning the order in this situation will not involve any charges.
Kind regards.
24MX
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