24hr.supply Reviews 687

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the excellent prices on products and the overall value they received. Customers consistently praise the fast and punctual delivery service, often receiving their orders earlier than expected, and appreciate the quality and accuracy of the products as described. The ordering process is frequently noted as easy and straightforward, with many consumers finding exactly what they needed without hassle. However, some people were dissatisfied with aspects of delivery, such as delayed expedited shipping or missing tracking information. A few other people also felt that product packaging could be improved, or that some necessary hardware was not included with their purchase.

What people talk about most

Product

Customers had positive experiences with products, frequently noting that items were exactly as described and... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting fast shipping... See more

Order

Consumers find the ordering process to be positive, with many describing it as easy and quick, whether online... See more

Price

People report positive experiences with price, consistently finding great and competitive pricing for... See more

Service

Reviewers highlight positive aspects of service, often praising its speed and reliability. Customers report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the 24"X12" septic Riser Kit. I had looked around on-line and at local supply chain stores and 24 Hour Supply had the best price even with the $50 shipping charge. It comes with screws for... See more

Rated 5 out of 5 stars

I ordered a hot water recirculating pump and it arrived promptly. Great service. The pump requires two union fittings that I thought came with it so I had to purchase them after. If the company would... See more

Rated 5 out of 5 stars

I ordered 2 different k-flex tubing insulation and I was very pleased with the product and the short length of time in which it was delivered. As it turned out, I did not need one size of the insulat... See more

Rated 5 out of 5 stars

I ordered from 24hr.Supply and was pleasantly surprised by how fast everything arrived. The products were exactly as described and well-packaged. Customer service was responsive when I had a quick que... See more


Company details

  1. Plumbing Supply Store
  2. Boiler Supplier
  3. Pipe Supplier
  4. Pump Supplier

Written by the company

Welcome to 24hr Supply! We provide plumbing supplies online with dedication, integrity, and consistency. We are located in New York, and all items ship from our warehouse here. Every day we want to delight people like you!


Contact info

4.8

Excellent

TrustScore 5 out of 5

687 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very Pleased with Product, Delivery, and Customer support

I ordered 2 different k-flex tubing insulation and I was very pleased with the product and the short length of time in which it was delivered. As it turned out, I did not need one size of the insulation. 24 hr Supply worked with me to return the un-needed insulation with a refund minus the return shipping. The return process through their customer service went very smoothly. I will be a returning customer.

17 June 2025
Unprompted review
Rated 3 out of 5 stars

Product was OK

Product was OK, but the hardware to secure the ring to the tank was not supplied. No installation instructions either.

6 June 2025
Rated 1 out of 5 stars

Timing

Timing. It's say one to two business days and it shows about a week!!!

5 June 2025
24hr.supply logo

Reply from 24hr.supply

Dear Customer,

We understand how disappointing it is to receive an item later than expected. This item was ordered on June 3 and shipped within 24 hours. Since it weighs over 150 pounds, it must be shipped using Freight Trucking. Upon checking, it is still expected to arrive on time; however, we've created a case with the carrier to stay on top of it.

All the best,
24hr Supply

Rated 5 out of 5 stars

My new plumbing supplier

these guy's are honest and there prices are better then the big box stores all quality parts. Do yourself a favor and try it out You can't go wrong

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Missing Product

I Ordered two sets of risers. However, only one set was shipped and received. Customer service contacted me, following a review, and offered to send the missing product. True to the company name, it was here within 24 hours of being shipped.

6 April 2025
Rated 5 out of 5 stars

Joe in CS was a huge help!

Joe in the customer service dept helped to get an urgent order shipped out and allowed us to get water service back running for an elementary school. He stayed in touch during the entire process with updates!

8 April 2025
Unprompted review

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