21run Reviews 

I can only say thank you 21run.com for exceptional service. Coupon code worked, product availability was present and not to mention fast delivery.

I am definitely buying again soon.

Nice website and delivery on time.

I ordered some shoes 2 weeks ago and I still did not receive the shoes.
In the web page they say its processing but in reality they just charge the money but no shoes...
They just say they had a problem with a supplier and they don't know wen the shoes will be available to be sent but in the website they say the shoes are available.
The shoes were delivered way after the promised date and the customer service was less than helpful.
Keep away from these guys !!!!!

I've had the same experience several times now. Find items to buy, log in, prices go up!
Today: Gel Kayano shoes went from 116 Euro to 122 Euro with a few clicks.

So: Watch out when shopping here.

at the site the running shoes are "lieferbar", so there was stock. now at this moment there still is according to the site, but they are not able to deliver. I've asked when they will deliver, because the site is saying they are at stock. due to stockproblems at the vendor they can't say, but as soon as possible.
when i tell them that ther is stock at the site and it's misleading "marketing" to there customers they don't answer.
I will not buy there anymore....

I ordered two pair of shoes. Both were in stock in the website. One of them was delivered (after some claims) 10 days later. The second one, 28 days later, is not delivered already. I requested them to send me other ones in another color as they were available in stock in the web, but they said that was not possible because there was no stock... I requested for a refund five days ago, and they said ok to the refund, but nothing has been refunded.

Worst online shopping experience of all times.

I have now two times placed an order on goods in Stock. Normally I have only good experience here, but this time they have any of the shooes, which was in Stock on the HomePage. So take care her.

Took 7 days for my running tights to arrive. They sent the package after 5 days processing. Email contact was slow. 4days to reply to each email. Good pricing and well packaged. 21run should adjust the website info so that you do not expect sameday shipping.

Troppo ritardo. Risposte non vere perché sono come quelle date agli altri, con il copia e incolla.

I bought a shoes but they got me too late. If you ask them info, they answer you the some sentences: "sorry", "excuse us" and so on.....

First of all they state on the website that they have the shoes on stock. That is however not the truth. I bought shoes that was to be delivered within 4-6 days. I received half of my order after 3-5 week. They only provided me with 1 pair of shoes despite the fact that I ordered 2 pairs. But they charged my credit card for both pairs. Customer service is answering apps. 1 week after you send them an email or fill in the form..
I will never shop here again.
Kristian

3 weeks gone and still my order is in processing state. I think that the items which are in stock in this Company, doesn't really are in stock. They'll made order afterwards you order from them. Please avoid!

Ordered some clothes 3 weeks ago. Items "in stock". My order has not been shipped yet!!. Would like to cancel deal and get money back, but no one answers any emails!! Will try to notify credit card company that this shop is fraud. Stay away!

This is worst company I have ever had order with. Thre weeks ago I made order for products they said was "ön stock." I'm still waiting and they said me two times we will send you "today" and nothing. Can anyone tell me what to do? Stay away from them. If anyone sues them?

I ordered sunday a spinning tight, monday shipped with DHL to Antwerp (Belgium), and received on wednesday.
I pay with Paypal for the insurance, because I read the bad reviews here on the site.
But I had no problems.

Recieved a pair of shoes, wich dident fit. Returned the shoes two weeks ago and havent heard anything. No notice pr. email and No money back. I will never use their service again!

I have ordered 2 pairs of running shoes. The site says "lieferbar" well that was 6 weeks ago. No information or what so ever. They took my money and now they are not even responding to my emails. I would like to call on every one with the same problem so we can sue them as a collective. I have sent them an email that i am canceling the order and expect feedback within 48 hours. No response. These people are crooks!!!

selling shoes do not have , after three weeks a mail , is no longer available.
stay away

Placed a order 2 weeks ago. They have charged my credit card but not shipped my order. I send an email to customer support, buy the don't answer back.

Ordered in beginning of April 2015 a pair of Asics running shoes. Fair price of 91,96 Euro though it was more the colour I was in favour of!!
Received the shoes after a few days but unfortunately they didn´t fit and I returned them with a request for change to a smaller size.
Waiting time. Mid may I did receive an e-mail confirming the shoes had arrived and a change was pending.
Waiting time. No respons from the company. First week of June I did send a polite mail (web contact form) with a request for a status report. No respons from the company.
Yesterday I called by phone the company but only answering machine to which I left a world. No respons.
If I haven´t had a response on Friday this week I´ll make my bank withdraw the payment.

I have purchased on May 25th several items, delivered in 6-10 days. After 15 days, I haven't received my order, and its status is still "Processing"!!! I have sent several emails but nobody replied!

Update: the 16th day they informed me that some items are not available anymore...