Had an issue with solar panels not heating by solar.i Spoke to Dave at AES, he went through all checks that I could do over the phone and discovered that the issue was with the sender unit. Changed... See more
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My online purchasing experience gave me doubts when I was obliged to send in a request for quote. I thought the request would fall down the rabbit hole and I'd never get a response. I was pleasantly... See more
Company replied
The cutting head supplied leaks gas at the nozzle mounting and catches fire. I telephoned to ask for advice and received only unhelpful emails, I specifically asked for a phone conversation but none w... See more
Absolutely rapid delivery all the way to the south of france and one of the only places in europe that stocks high nickel rod in amounts anyone can actually afford. Great stuff thanks
Company replied
Company details
Written by the company
1 Stop Welding Shop is the official trading website of AES Industrial Supplies Ltd, based in Oxfordshire, UK. Our company began as a family business in 1976 under the name of Alpha Engineering Supplies, and after enjoying many years of consistent growth, we registered as a limited company in 2012 under the name of AES Industrial Supplies Ltd. Since our small departmental beginnings back in the 90's, AES has steadily built on its continuing success in a difficult marketplace by exceeding the expectations of our customers in unrivalled service, technical support and value for money. We believe that this powerful combination has truly set us apart from any other distributor or wholesaler in the UK welding industry. As you take a browse you will soon see that AES offers the largest and most comprehensive range of Welding Accessories, Welding Rods, Welding Wire, Abrasives and Industrial Paints available online today. We offer a complete one stop shop to the Welding and Metal Fabrication industry, packed with technical information on every product available and combined with excellent trade prices. But more than this, at AES we take a personal interest in your business and offer professional advice, and expert technical support on all your Welding and Metal finishing applications to help you get the job done. At the heart of the way we do business is our focus on building sound relationships with our clients. This means that you can be confident of receiving a complete solution to your welding and fabrication requirements.
Contact info
Olympic House, Collett, Southmead Park, OX11 7WB, Didcot, United Kingdom
- 01235 510717
- orders@aes-sales.com
- 1stopweldingshop.com
4.3
Excellent
72 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had an issue with solar panels not working
Had an issue with solar panels not heating by solar.i
Spoke to Dave at AES, he went through all checks that I could do over the phone and discovered that the issue was with the sender unit.
Changed the batteries, paired the i boost with the sender as suggested by Dave.
All now working. Thanks Dave I highly recommend this company and individual. Bob Tustain
13 July 2026
Unprompted review
Very effective and rapid customer service
My online purchasing experience gave me doubts when I was obliged to send in a request for quote. I thought the request would fall down the rabbit hole and I'd never get a response. I was pleasantly surprised to see the quote the very next morning. Furthermore, I received a response within minutes when making a request on the contact-us page. I'm very pleased with the experience, thank you.
2 July 2026
Reply from AES Industrial Supplies Ltd
Thank you for your feedback. We're glad our quick responses exceeded your expectations and that you had a positive experience with us. We appreciate your support and look forward to assisting you again in the future.
AES is easy to deal with.
7 May 2026
Reply from AES Industrial Supplies Ltd
Thank you for your feedback—we’re glad we could help.
Reply from AES Industrial Supplies Ltd
Thank you for your review—we’re always happy to help.
From the AES Team
Easy to use website
16 April 2026
Reply from AES Industrial Supplies Ltd
Thank you for your review—we’re glad you found our website easy to use.
From The AES Team
Reply from AES Industrial Supplies Ltd
Thank you for your review—we really appreciate your feedback.
Lloyd in technical was brilliant knew…
Lloyd in technical was brilliant knew exactly what I wanted and pointed me in the right direction thanks again for your service and support. Will definitely use you again
19 March 2026
Reply from AES Industrial Supplies Ltd
Thank you for your review—we’re glad Lloyd could provide helpful support. We appreciate your feedback and look forward to assisting you again.
From the AES Team
Reply from AES Industrial Supplies Ltd
Thank you for your review—we’re glad everything arrived quickly and that the process was smooth.
charged for next day delivery but no delivery
was charged for next day delivery and 7 days later still waiting
13 January 2026
Reply from AES Industrial Supplies Ltd
Dear Customer, We’re sorry for the confusion and the delay, and we completely understand your frustration.
The “next day delivery” option applies once an order has been dispatched. As stated on the product page, this item has a 3–4 working day dispatch lead time. Unfortunately, due to supplier delays, dispatch took longer than expected, which we sincerely apologise for.
We’re glad to see that your order has now been delivered, and we appreciate your patience. If there’s anything further we can help with, please don’t hesitate to contact our customer service team.
Reply from AES Industrial Supplies Ltd
Thank you for the review! Great to hear the delivery service was fast.
Great
Absolutely rapid delivery all the way to the south of france and one of the only places in europe that stocks high nickel rod in amounts anyone can actually afford. Great stuff thanks
11 December 2025
Unprompted review
Reply from AES Industrial Supplies Ltd
Thanks for the review! Great to hear the delivery to France was fast.
I found what I was looking for
I found what I was looking for, the transaction was quick and they shipped the goods to my country.
3 December 2025
Reply from AES Industrial Supplies Ltd
Thank you so much for your review! We’re glad you found what you were looking for and that the process was quick and smooth. We truly appreciate your support and hope to serve you again soon!
Very disappointed
Very disappointed. Ordered a torch online which was labelled as in stock. Sent my contractor over to collect. When he arrived the torch was not actually in stock. He was he was greeted by 2 gentleman who explained that they have to make the torches up. So the torch was not actually in stock as described on the website. When my contractor confronted them about this he was told "we have to advertise them as in stock as no one would buy them". One of the most ridiculous things I've heard. If it is not ready for immediate dispatch or collection it is NOT in stock!!! This not only caused us to delay a job it cost me money because i had a contractor waiting around for the torch to be made.
11 November 2025
Reply from AES Industrial Supplies Ltd
Hello Phil,
Thank you for sharing your feedback, and we’re sorry for the inconvenience this caused.
While the torch is listed as “in stock,” we also note a 1-2 Days dispatch lead time on the website, as these items are assembled to order (see link to product below). However, as you came to the trade counter to collect it we were able to manufacture it for you within 2-3 Hours. We understand this may not have been clear at the time and appreciate you letting us know.
Thank you again for your comments.
https://www.1stopweldingshop.com/Catalogue/Welding-Supplies/TIG-torches-spares/Compatible-Fronius-Torches-and-Spares/Switched-TIG-Torches-to-fit-Latest-Generation-Fronius-TIG-Welders/Max-Arc-MA9-Pro-Line-TIG-Torch-cw-New-Fronius-8-Pin-Control-Plug
Overall not the best experience
Overall not the best experience, delivery took longer than expected, mixed product quality.
3 November 2025
Reply from AES Industrial Supplies Ltd
Thanks for your feedback. We’re sorry to hear about the delivery delay and mixed product quality — that’s not the standard we aim for. The product quality issue wasn’t something we were aware of, so we’d appreciate hearing more details directly when you can.
The coThe connectors fitted fine, thanks !nnectors fitted fine
The connectors fitted fine, thanks !
1 August 2025
Very very poor.
Very poor.
One of the items on my order was apparently on back order but, no follow up email to tell me this. I called over a week later and the person said they'd get back to me. Over a week later from that and i still haven't had any call, email or communication to let me know what's going on.
The least you could have done would be to ship what was in stock to me. It's now been 21 days since my order and no items have been received at all.
4 July 2025
Super service
3 July 2025
Perfect service!
2 May 2025
Easy to use web shop
4 April 2025
Easy to order and quick delivery
4 March 2025
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