10to8 Reviews 

418
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Horrendous customer service, state they have sent you notification of changes and renewals due which are never received. Insist on further notice being required when it’s already been given to cancel,... See more

Rated 1 out of 5 stars

Des escrocs. Si la solution fonctionne en revanche, ils ne répondent à aucune demande d'arrêt de prélèvement sur CB. Obligé de changer de carte bancaire à mes fais. Une honte. Swindlers. If the solut... See more

Rated 3 out of 5 stars

Used to be better, but browser support on safari and chrome has been terrible recently. Can’t use at all on safari on iPad as menu doesn’t appear, on chrome desktop often search fields fail to populat... See more

Company replied

Rated 1 out of 5 stars

Our organisation has had a major problem with 10to8, which is having a significant effect. It has been many weeks since this was first reported, and despite promises the problem hasn't been addressed.... See more

Company details

  1. Software Company
  2. Software Vendor

Written by the company

10to8 is free all-in-one appointment scheduling and online booking software trusted by over 50,000 businesses worldwide. With 10to8 appointment scheduling, customers can book your free slots and the services that you specify. What's more, with automated SMS & email reminders, coupled with 2-way chat you can be sure that your business will reduce appointment no-shows, improve customer communication, coordination, and win more business.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

418 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(418)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love 10to8 because I can trust it.

I love 10to8 because I can trust it and not have to worry about my appointments or about collecting tuition. I love the flexibility in scheduling, but would also like to see the ability for returning students to be able to have all their data appear when they schedule a new class or a new appointment.

24 January 2020
Unprompted review
Rated 5 out of 5 stars

I loved this software

I loved this software, will recommend it to everyone. hope I can extend my trial . my boss did not get a chance to see it. we may have to pass. for now. but I will sell it hard to him,

24 January 2020
Unprompted review
Rated 5 out of 5 stars

The best user experience and a reliable tool I use almost daily.

I've used 10to8 for years now. I was immediately attracted to the user experience. In fact, that was the most important reason for selecting scheduling software. I wanted the user to feel at ease and not be overwhelmed with unnecessary information or hard to read screens.

10to8 excelled in the user experience and still does. The back end was also powerful and easy to use. Whenever I got annoyed at some glitch or some limitation, 10to8 came up with a fix for it. In fact, I think everything I've ever complained about has been fixed. I can't imagine ever using anything else. It has helped with my scheduling and revenue. It is and will continue to be a primary component of my business.

23 January 2020
Unprompted review
Rated 4 out of 5 stars

Easy to use, excellent customer service, more report features please!

10to8 provides an easy to use calendar and booking process, with automated emails and reminders. It links to Zapier, which is great!
In the last year they have brought on many new features which continually improve the user experience and options. In particular, the booking confirmation emails have become more customisable and the customer records more useful. I would like to see more features in generating reports and filtering the customer list. The Customer Service is excellent and the team clearly work hard to respond to feedback!

23 January 2020
Unprompted review
Rated 5 out of 5 stars

Useful and customer-friendly

Very useful appointment software, reactive customer service (they listen to feedback) and regularly updated (they added some features that I suggested and that really improved my experience).
I use 10to8 nearly everyday and it's a great help for my job !

23 January 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look