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2.9
1K reviews
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NEVER purchase tyres from this company. The business is a FRAUD. There is no company address, no working telephone number, no email address for complaints.
Please, please, DO NOT pay money to this company, they will not provide the tyres and you will lose your money.
When placing my order, I was offered delivery to my chosen service station and given the prices they would charge me for tire fitting. As it turned out, the actual prices were several times higher.
I waited for the order for several weeks until I needed to cancel it. They returned me money.
It's been over a month!, and we still haven't received our order. Furthermore they are not answering to any emails, and it's impossible to speak to a human being on the phone, it's all automated. Basically we have no update on where the hell our order is.
They don't answer emails ( i have written 12), they don't answer phones, no updates on the order. I have asked my bank to retract the payment and contact Visa as I'm sure it's all a SCAM.
DO NOT ORDER FROM THEM.
Reply from 1001Neumaticos
Dear Customer,
First of all, we would like to thank you for taking the time to give us feedback on your experience.
After checking with our customer service, no complaint has been opened regarding the problem you mention in your comment.
We therefore invite you to contact our customer service department using the contact form available on our website.
Best regards,
Marie - 1001Neumáticos
The only thing I can say is exceptional service.
Norauto scammed me cancelling my order and my coupon, and I had to buy an alternative tyre with same homologation (Ventus S3 T0), this site had just one left (exactly what I needed), ordered on Sunday and today Wednesday arrived to S-pain in perfect conditions and fully surrounded by a plastic film.
Price was 30 euro lower than Norauto without the coupon...so same price.
And a happy customer here. I don't guarantee purchasing again because I found an alternative tyre/supplier with good references at an unbeatable price...but I will check and compare with this site when buying again.
Rapid delivery and everything went smoothly, remember its not always the selling company but the bad delivery companies here in spain that cause the delays.
On holiday and had a tyre problem.
Tyres that I needed were not in stock at the manufacturer, so I looked on line.
1001ne.. had them in stock, price was good, local fitter good.
Job done in a few days.
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