Don't waste your time
I strongly advise against using this company for your door purchase. I called to get prices for 54 doors and was told to email over the details. After doing exactly that — and chasing them for two days with zero response — I called again. I was then assured I’d receive a quotation within the hour. That never happened.
If this is how they treat someone ready to spend £10k+, I dread to think how impossible it would be to deal with them if a complaint ever arose. Completely unprofessional and a waste of time. I’ll be taking my business elsewhere to a company that actually values its customers.
Reply from Vivid Doors
Hi, as we have no information on this review it is difficult to trace your email. All prices requested do need to be emailed and do value these enquiries. We potentially needed to contact relevant suppliers for pricing support as quotes are usually back within 2 days. We apologise for any inconvenience caused.