I would expect better from a big company…
What an appalling excuse for “customer service” Dyson have. From being told my payment isn’t processed because it is an issue with my financial institution to being told that the payment will process once the order is ready to ship. Not to mention I was told my account didn’t exist when I was literally logged into it staring at my order on the screen. The issue wasn’t entirely resolved but I was tired of repeating myself and having to provide the exact same information that I had given 5 minutes prior. I was told to just wait for my order, which I will some more. But if I’m not provided with updates on shipping within the next few days then I’ll be cancelling. There is absolutely no way I want to have to go through that level of poor customer service again. Absolutely terrible service, stay far away!!