Don Landry

If you’re considering Dyson – save yourself the headache. Their products die prematurely, long before you get your money’s worth. The Dyson Chinook store is a complete disaster – hands down the worst customer service I have ever experienced. Staff are dismissive, unhelpful, and seem more interested in making excuses than actually solving problems.

And don’t even bother with the so-called Dyson repair shop – it’s a joke. It’s either closed when you go or impossible to reach, which makes it completely useless. So when your overpriced vacuum inevitably breaks, you’re left with a dead machine and no support.

Dyson loves to market themselves as “premium,” but the reality is cheaply made products backed by appalling service. Avoid at all costs.