Doreen luo

Very Disappointed – Refused to Honor My Order After Using Discount Codes

I placed an order for a Joyoung Soymilk Maker on yourishop.com and applied two valid discount codes. The website accepted my payment and showed the item as in stock.

Later, I was told the item was “out of stock in the USA,” and my order was canceled with a refund. However, the same item was still listed as available on the website — as long as no discount was applied.

This feels deceptive. If the item was truly out of stock, why was it still shown as available? I believe they simply refused to honor the discounted price.

Very disappointing shopping experience. I would not recommend this store unless they improve their transparency and customer service.