CU

Customer

United Kingdom

Reviews

Review of Specsavers

Rated 1 out of 5 stars

after a comment I made to Sameer from…

after a comment I made to Sameer from specsavers Solihull. He said “come down to the store and say that to my face” I replied that I’m not in the midlands. To which he replied next time come in big man!! In effect offering me outside - which is interesting especially since I’m disabled - that’s going to look great on social media!!!

9 January 2026
Unprompted review

Reply from Specsavers

Really appreciate you taking the time to share your review with us, it looks like we're already chatting to you on our socials and we'll keep chatting to you over there to help get this resolved

Review of Specsavers

Rated 1 out of 5 stars

I would go anywhere else then…

I would go anywhere else then specsavers solihull!! Sameer is by far the worst customer service person I have ever come across. He was rude and abusive I wouldn’t treat a dog the way he treated me. I have subsequently cancelled my order, if I don’t get a refund I shall be taking things further!!! AVOID AT ALL COSTS!!!

8 January 2026
Unprompted review

Review of GLOWRIA

Rated 1 out of 5 stars

Complete and utter scammers AVOID

Complete and utter scammers AVOID, AVOID AVOID

3 September 2025
Unprompted review

Reply from GLOWRIA

Hi,

We are unable to identify you. If your issue concerns the Glowria.com website, we invite you to contact our customer service directly via this link : https://glowria.com/support/contact.

Have a nice day,

Lina

Review of Vitavix

Rated 1 out of 5 stars

Product doesn’t fit even though they…

Product doesn’t fit even though they say it “fully adjustable”. Vitavixs response is to buy Velcro. Which means that they are fully aware of this issue. Raised a complaint and they are now ignoring me!! There is nothing in spam/junk file and it’s been a week since I had a response. You advertise your product as “fully adjustable” if you are suggesting customers use extra Velcro how is that “fully adjustable” moreover is that not miss advertising a product”? Regarding your customer service I have been speaking to Emily, may I say she has been as useful as a chocolate fire guard!! I purchased this item on 9th June and I want a FULL REFUND AND DONT SEE WHY I SHOULD BE FINANCIALLY DISADVANTAGED FOR A PRODUCT THAT IS NOT FIT FOR PURPOSE. I AM HAPPY TO PUT ALL MY INTERACTIONS WITH EMILY ON SOCIAL MEDIA TO SHOW HOW POOR YOUR CUSTOMER SERVICE IS!!!

9 June 2025
Unprompted review

Reply from Vitavix

Thank you for sharing your feedback, and we’re genuinely sorry to hear about your experience with the product and the support process.

Please be assured that we do not ignore any customer communications. Every email we receive is reviewed and responded to, typically within 24–48 hours. If you have not seen a reply, we kindly suggest checking your spam or junk mail folder, as occasionally our messages can be filtered incorrectly.

Regarding the fit issue, our NeckSupport™ is designed to be adjustable for most users, but in some rare cases, individual differences may require slight modifications—such as a Velcro extension. This suggestion is made purely as a helpful solution, not an admission of product flaw.

We are committed to resolving every concern, but unfortunately, we cannot locate your order from the review alone due to missing identifying information. Please reach out to us directly at info@tryvitavix.com, and we will be more than happy to assist you promptly and fairly.

Thank you again, and we look forward to resolving this with you.

Review of Yodel by InPost

Rated 1 out of 5 stars

Totally useless

Totally useless

26 March 2025

Reply from Yodel by InPost

Hi There,
We are truly sorry to hear about your dissatisfaction with our service. Thank you for bringing this to our attention. Please know that we are committed to improving our service to ensure timely deliveries in the future. Your feedback is invaluable in helping us make these improvements. We truly appreciate your patience and understanding.