The worst customer service I've ever…
The worst customer service I've ever received. Sales assistants in the physical shops are uber arrogant and unwelcoming. Will never purchase from MV again.
10 September 2024
Reply from Monica Vinader
Hi Maggie, Thank you for taking the time to leave us a review. I am sorry to hear of your recent experience. So that we could look into this for you, it would be really helpful if you're able to provide details of your visit, such as a date, time, locate of store and what actually happened during your visit so that we can look to investigate this and prevent a future instance. Please kindly email these details to customercare@monicavinader.com FAO Amy. I look forward to hearing from you. Amy, MV Team
