RO

Robyn

Canada

Reviews

Review of Dyson


Rated 1 out of 5 stars

Don't waste your money!

I have several dyson floorcare products as I own a cleaning business. When I need to replace parts that are under warranty, they're never in stock for replacement. Their process for repair and replacement is backwards, they put your name on an email notification system to notify you when the item is in for replacement. When you call them back to get the part replaced they say its unavailable and out of stock just as it was in stock. Instead of them just sending it out to the customers waiting on replacement when it comes back in stock. Their warranty is only 2 years for cordless vacuums and their parts break so easily so you are lucky if you get a couple months to use the vacuum with all the working parts before the warranty expires. I asked them to extend the warranty or refund me since the parts will never be in stock and they said that is not possible as their system cannot do that. Be very wary of this company and their fancy warranty packages.

31 March 2025
Unprompted review