Avoid this company at all costs
Avoid this company at all costs. Said on the website doors were in stock and would be delivered within 3 to 5 days.
I waited 5 weeks for doors and then they delivered 2 out of 10 without letting me know beforehand they were only delivering 2. I had to cancel the order and find the doors elsewhere. Terrible customer service.
Reply from Vivid Doors
Hi Chris, We're very sorry to hear of the issues you've experienced. The doors that you have ordered come from two separate suppliers, therefore they are delivered separately. I can see that we did send you an email on the 16th January letting you know that unfortunately there was an additional delay on this order. Unfortunately as the doors come from an external supplier we have no control over the restocking dates, however understand that this is frustrating for you. We sincerely apologise for the inconvenience this has caused you.
