I got a watch from this online store…
I got a watch from this online store thinking its the real deal.
Nope its fake. If i was to buy a watch instore i would pay the same amount and received good quality and customer service.
I cant even return the item as they dont reapond back.
Dont ever buy anything from this store. Its a scam
Reply from Watches of Australia
Hi Melat, we are very sorry to hear this.
We are slightly surprised that you immediately posted a review here the same day you sent us an email. You did not give us a chance to reply back to you and assist you. We are facing a huge volume of emails everyday and we try our best to respond to all our customers on time. Delays do happen, and it’s never been more important for us as an online business to offer an exceptional experience – which includes providing great customer service.
However, you writing a review immediately after not receiving a response from us the following day, extremely hurts our business and misrepresents us.
Please be advised that all watches on our website are brand-new and 100% authentic. If you are concerned about authenticity, we recommend taking the timepieces to any Jeweller of your choice to assess them for you.
Thank you Melat.