The food quality was unacceptable and not up to health standards. Burgers were either burnt or undercooked, drowning in sauce or completely dry, with a bad smell. I ordered Fanta and got Coke instead. The $8 Nutella ice cream was a tiny portion with barely any topping, even though I paid extra. We couldn’t eat any of it. Doordash refused a refund due to past complaints, but this was truly inedible. I do not recommend Hungry Jack’s on Great Western Highway, Wentworthville.
Unfortunately I have not won anything yet but deposit few many times I will consider keep membership if I get some goodwill bonus credits or 100 free spins like I was promised hwhen sign up
26 June 2025
Unprompted review
Reply from Bdmbet
Hi Elif,
Thank you for sharing your impression — we truly appreciate your point of view.
We’d like to take a moment to clarify a few things and address your concerns. Since no account details were provided, we’re currently unable to check your case. However, if you contact us with the subject line "Trustpilot", we’ll be happy to review whether you received your welcome bonus and, if not, look into the reason why.
As we’d love to see you back, we’re also happy to revisit your case and see if there’s a bonus we can offer to lift your mood. Just a quick reminder: we’re known for being quite generous with our bonuses, but like everything, timing matters — and we always aim to make it count.
"I am extremely dissatisfied with my experience shopping on Temu. The items I received were of poor quality, with one being made of cardboard and arriving broken. Additionally, I was charged for an item that I did not approve or purchase, and it was paid for with my Temu credit. Despite contacting customer service multiple times, I have yet to receive a resolution or refund. It has been three weeks and I am still waiting for a response. I would not recommend shopping on Temu and will be taking further action if this issue is not resolved."
Order numbers are PO-012-16956883581991952 And PO-012-21080029087271952
17 December 2024
Unprompted review
Reply from Temu
Hello Leyla, thank you for shopping on Temu! Your feedback is extremely valuable to us and we are sorry that you are not satisfied with some of your items. We implement strict policies and control measures to ensure product quality and accurate product descriptions. If you are not satisfied with any items you receive, you may apply for a refund within 90 days of purchase. Temu's Purchase Protection program offers full refunds if your items do not arrive, arrive damaged, or do not match the description or photos (https://www.temu.com/temu-purchase-protection.html). To apply for a refund, login to the Temu app or Temu.com with the account used for your order, open the "Your orders" page, and click "Return/Refund." For detailed return instructions, please visit https://www.temu.com/return-and-refund-policy.html. The first return for each order is free and you can choose to receive your refund back to your original payment method or as Temu credits. Temu credits will appear in your Temu credit balance within 3 minutes and can be used immediately. If you choose to receive your refund back to your original payment method, please allow 5-14 business days for it to appear since timing depends on your financial institution. If you need further assistance, please message us through Temu.com or Temu app live chat. Best wishes, Temu team
"I have had multiple negative experiences with DoorDash's grocery delivery service. On several occasions, I received incorrect items that were significantly cheaper than the items I originally ordered. One specific example was when I ordered hair color and received a completely different color than the one I requested. This has happened multiple times and I am very disappointed with the lack of attention to detail and quality control. I expect a higher level of service from DoorDash and will be reconsidering using their services in the future if this issue is not resolved
Details for the shopping
DOORDASH Thanks for your order, Elif The estimated delivery time for your order is 8:41 pm - 9:01 pm. Track your order in the DoorDash app or website. Track Your Order
Paid with MasterCard Ending in 4884 Chemist Warehouse Total: $38.96 Your receipt 8/13 Edward St, Northmead NSW 2152, Australia - For: Elif Koc -
1x L'Oreal Paris Hair Colour Excellence Cool Creme Permanent 7.11 Ultra Ash Blonde (1 ea) (Hair) $15.99 1x Schwarzkopf Hair Mousse Extra Care Ultimate Styling (150 g) (Hair) $7.99 1x Vitality Hair Colour Ultralightening 1008 Pearl (100 ml) (Hair) $11.99
Subtotal $35.97 Taxes $0.00 Delivery Fee $0.00 Service Fee $2.99 Tip $0.00
Total Charged $38.96 Get Order Help
DOORDASH Thanks for your order, Elif The estimated delivery time for your order is 4:25 pm - 4:40 pm. Track your order in the DoorDash app or website. Track Your Order
Paid with MasterCard Ending in 4884 IGA Supermarkets Total: $50.35 Your receipt 8/13 Edward St, Northmead NSW 2152, Australia - For: Elif Koc -
1x Arnott's Wagon Wheels Biscuits Original Multipack 190g (Snacks) $5.50 2x Baits White Orchid Fudge Caramel 40g (Candy) $3.00 1x Bernard's Bakery Mud Cakes Chocolate 600g (Bakery) $8.80 1x Darrell Lea Life Saver Black Chocolate Candy (160 g) (Candy) $6.10 1x Melon Cut (Produce) $5.99 1x Sara Lee Cheesecake Chocolate 410g (Frozen) $7.65 1x Sara Lee Custard Danish (400 g) (Frozen) $9.15
Subtotal $46.19 Taxes $0.00 Delivery Fee $0.00 Service Fee $4.16 Tip $0.00 Discounts -$17.32
Total Charged $50.35 Get Order Help DoorDash
Still haven't received my refund I do not recommend Doordash to others ....
I like your policy because U E not holding sides and letting people speak out freely what they really think and what they want instead ..that's what I call human rights and democracy. Keep up the good work please 🙏👍
20 September 2022
Reply from Trustpilot
Hi Leyla
Thanks so much for your kind words. At Trustpilot we like to put consumers in the driving seat. Now, more than ever, consumers have the power to ensure that great companies get the recognition that they deserve, and make it clear to those who aren’t up to scratch that poor service isn’t acceptable.
Thanks for being part of Trustpilot and helping us to ensure that every experience is a great one.
They are absolutely terrible in customer service in sending the items that's been bought plus thorough basically no options to get in touch with this people unless they want to I had to put in a bad review on their app on this site to be able to get my stuff.. unbelievably my stuff was not delivered for 6 weeks after the review I received my perfume as the next day which I was told that they didn't have the stock available and they weren't sure when it was going to be I don't believe in these people they're not doing true advertising I wouldn't purchased from them
14 July 2022
Unprompted review
Reply from Perfume.com
I do apologize you feel this way. We do strive to make sure all of our customers are taken care of. If I may ask, What is your order number? We would love to resolve this issue for you. Please contact us at Support@Perfume.com so we may assist further with this. Have a great week!
I have purchased 2 perfume sets from this people and it has been ages weeks and weeks that I still have not received my items and I'm still getting the same kind of email each time I ask to find out if there is an update they keep sending me the same message afternoon after I believe this is just a automatic redone message it was supposed to be a gift for my 18 year old boy unfortunately they ruined it for me I had to go and literally purchase again from somewhere else now I been asking them to refund me my money unfortunately I'm still getting the same message after and after I don't believe there honest company because they're in America and I'm in Australia they are just frauding people over here we don't get our money back we don't get out items this is ridiculous I'll tell you all be careful before you purchase anything from this people they are the worst customer service terrible humanity and business making my scored them would not even be 0... I'm going to be putting my review everywhere about this company until they learn how to do business and not fraud until these send me my items or my money back I will not let it go just like that until I get what I paid for I'm not going to stop making reviews everywhere so everybody can get to know who these people are and how ridiculous they can get
5 September 2022
Unprompted review
Reply from Perfume.com
I do apologize you feel this way. We do strive to make sure all of our customers are taken care of. If I may ask, What is your order number? We would love to resolve this issue for you. Please contact us at Support@Perfume.com so we may assist further with this. Have a great week!
