Diane Scott

Very helpful staff when making an enquiry, by phone, re delivery .
Kept well informed by text re delivery timings .

A great holiday - Blue Ridge mountains tour . The tour manager ,Steve , was very knowledgeable about the area we visited and about the USA generally . He went out of his way to help everyone on the tour . The hotels were good and very roomy indeed . However , I would recommend taking your own teabags as the latter were in short supply in all the hotels .

Washington DC was amazing . I really would have liked longer there to explore the monuments and Arlington cemetery . Leaving at 4 pm to return to the hotel in Alexandria was disappointing . The coach tour of the city did not allow for photo opportunities as no stops were made .

Expect a long drive from Alexandria , along the Skyline Drive , to Charlottesville in Virginia . 5 hours without a drink stop was too long . Sadly Charlottesville was very disappointing , nothing to do and only a few statues of former presidents to see .
The optional visit to the Biltmore house and estate , whilst in Asheville , i thoroughly recommend but we needed more time there to appreciate it fully .

If you decide to take the optional trolley tour in Savannah on the Grey line , via Newmarket , then you need to be aware that in order to be picked up after “ hopping off” then a phone call to Grey line is needed . Impossible with roaming off on your mobile .

I can recommend the 10 day tour but be prepared for long coach journeys and ensure you take a water bottle with you .

Very personable and friendly style of consultant - confident but informative and helpful .

Helpful workout being “ pushy”. Able to answer my questions and queries with confidence .

Very clear information and genuine helpfulness noted in his voice .
Explanations concise but informative. Clear instructions on what was going to happen on phone renewal .

Helpful and gave easy to understand explanations of insurance terms . Patient and knowledgeable.