CW

Cory Willoughby

Canada

Reviews

Review of Sewyeahsocialclub

Review of Kits


Rated 1 out of 5 stars

Poor customer service

Glasses I wanted were not available. I was asked if I wanted another option which I did choose. I have received zero communication from company since then, well over a week ago. Not great customer service.

5 January 2023

Reply from Kits

Thank you for taking the time to provide your feedback. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. We are looking into the issue and hope to resolve it promptly. Please do not allow this isolated incident to stop you from giving us another chance. One of our agents will contact you shortly for further assistance.

Review of Stringberry


Rated 5 out of 5 stars

Beautiful products!!!

Fast shipping, great product!
I adore my new IPhone case! If I could buy them all I would. They are high quality, pictures on the case are bright and clear and the case is very durable. I will most definitely buy again.

3 November 2022

Reply from Stringberry

Dear Cory,
Thank you very much for your 5 star review and for both of your orders.
We are delighted to hear that you think your tough cases and watch band are beautiful. It is also wonderful to hear that you find your new tough case to be high quality and very durable.
Many thanks for sharing your experience - your kind words and support mean a lot to us.
Kind regards,
Alice

Review of Stringberry


Rated 1 out of 5 stars

Still have not received order

Still have not received order, over a month ago it was ordered.

24 September 2022

Reply from Stringberry

Dear Cory,
Please accept our sincere apologies for the delay in your case arriving.
I have just checked the tracking and it has arrived in customs and should be with you soon.
We will be contacting DHL to find out what has caused the delay.
Apologies again for the delayed service.
Kind regards,
Alice

Review of FitFlop

Review of FitFlop


Rated 1 out of 5 stars

My order of 3 pairs of shoes has yet to…

My order of 3 pairs of shoes has yet to arrive. Customer service was no help. They were to be delivered to our vacation home. I leave tomorrow and if and when shoes get delivered they will be stolen or ruined. Very disappointed in the lack of transparency of long long delivery time.

27 January 2022

Reply from FitFlop

Thank you for your review, we're really sorry to hear that you've not received an update on your order. Our customer care team will be in touch as soon as possible to help. Kind regards, FitFlop.