JW

jacqui weaver

Australia

Reviews

Review of Afterpay


Rated 3 out of 5 stars

New app is no good until you changed the…

I loved afterpay until you changed the way I pay. Can't use the new system to pay in advance which is what I do each pay to keep track of spending. It doesn't even work. Go back to previous, why companies change things that aren't broken

30 November 2022

Reply from Afterpay

Hi Jacqui,

We have clearly not met your expectations on your payments - and we really want to help you out with this – can you please get in touch with us directly please?. It is tricky to be able to help without finding your account details. 

I will reach out to Trustpilot to ask for your details, in the meantime please do feel free to get in touch email or visit our Help Centre on help.afterpay.com (http://help.afterpay.com/) / help.clearpay.co.uk (http://help.clearpay.co.uk/). 

Or, pop a message to us via our mobile app.

Review of Petpend