Xavier Roeseler

Quick and effective fix to our cable problem. Thank you LJ!

I like Lee jeans but I'm writing this review because the customer care team processed my issue appropriately. I reported an issue with my recently piuchased jeans (some random fraying) and after reviewing the pics they gave me a refund plus discount. Although I was expecting this I was still v happy to receive it.

They charged me for insurance when I clearly said I didn't want it.

I didn't notice this additional charge until after I returned the car and I have had no response to my attempts to contact them.

Sam Dickinson was very approachable and represented me effectively. She translated the legalese and made it easy for me to follow. I will definitely be going back if I need legal advice.

Tasty coffee and nice chat. Good Saturday morning. See you next week! X