United Kingdom
Review of Pineapple Island
Amazing service. Super quick delivery & great communication. Their products are really lovely 🥰
Reply from Pineapple Island
Hi Donna,
Thank you so much for your kind words! We're thrilled to hear you had an amazing experience with our service, speedy delivery, and communication. It's fantastic that you love our products too! If you ever need anything else, just let us know.
Warm regards,
Nikki 🍍x
Review of The APC
Super quick delivery with great communication throughout. Superb!
Reply from The APC
Hello
Thanks for your 5* review!
Regards,
Chelsea.
Customer.relations@apc-overnight.com
Review of ao.com
Great service!
Quick & easy. Lovely delivery drivers & got a call when they were enroute which is great.
Review of InPost UK
Review of Passenger
Review of HelloFresh UK
My box didn’t arrive this week. It got damaged enroute. Then advised a replacement can’t be delivered. So out of 5 boxes so far, 1 didn’t arrive & 2 others had ingredients missing. Come on HelloFresh you can do better than that.
Reply from HelloFresh UK
Hello,
Thank you for your review, we appreciate the feedback.
We're so sorry to hear about the issues you've had with your orders!
We are so sorry to hear you were left without your delivery. We completely understand the disappointment as well as your concerns and we want to assure this was not what was intended. We are aware customers plan their weekly meals around the delivery and going shopping to replace the meals is not something we want happening as we are aware it is made even more difficult now.
While packaging errors are statistically rare for us, we try hard every day to find new improvements to implement, such as introducing a new box design to help streamline the packaging process.
It's important that any issues you've had are reported and rectified, so we encourage you to contact our Customer Care Team. You can reach them here: https://www.hellofresh.co.uk/contact-page or via Facebook Messenger or Twitter DMs.
Kind regards,
Dora
The HelloFresh Team
Review of TRIP Drinks
Review of Passenger
Great service. Order arrived super quick. I had to return one item as it didn’t fit, return & refund process was easy & quick too.
Review of TRIP Drinks
Absolutely love these drinks. Love all the flavours but peach & ginger is my fav.
Delivery was super quick & they have a great refer a friend initiative.
Reply from TRIP Drinks
Thank you for the amazing feedback Donna💛
Review of Scents Envy Home Fragrance
Great service, super quick delivery & some lovely scented wax melts included as a little extra & they smell divine. Thank you 😊
Review of Yodel by InPost
Review of Gardeners Dream
Review of Ellis Brigham Mountain Sports
Review of Partyrama.co.uk
Bought the 50 party pack. Arrived quickly & good quality products.
Review of Vitality
Call answered quickly. Great that Vitality have got some working from home capability in the current circumstances. The Vitality representative was professional & friendly.
Thanks
Reply from Vitality
Hi,
Thanks for your review. It's great to hear that we've still been able to help whilst working from home!
Best wishes,
Jenny
Review of Beauty Pie
Received my first order super quick. Loving the products!
