AS
Andrea Schioppa
Netherlands
Reviews
Review of Joybuy
Review of Topbloemen.nl
No flowers delivered on mother's day
We ordered flowers for mother's day. They were not delivered. The florist said they attempted delivery but we have video proof that the doorbell on delivery day was never rang. They neither left a missed thuis card neither called us. My guess is that they were short of stock and did not have it available on that day
11 May 2025
Unprompted review
Reply from Topbloemen.nl
Beste,
We are truly sorry to hear that your flowers were not delivered as expected on Mother's Day. It is very disappointing, especially after such a special occasion. We understand your frustration, especially with the lack of communication, such as the doorbell not being rung or a missed card left.
Please reach out to us at klantenservice@topbloemen.nl with your order details, and we will investigate the matter further. We want to make sure this issue is addressed and find a suitable solution for you.
Best regards,
Team Topbloemen.nl
Review of Sif Jakobs Jewellery
Ordered a week ago and did not get any…
Ordered a week ago and did not get any update or eta for shipping. After contacting by phone the customer service they have been super helpful with the shipping issue.
11 December 2021
Reply from Sif Jakobs Jewellery
Hello Andrea, thank you very much for your feedback. We are sorry that you were not completely satisfied with our service. However, we are very grateful for your feedback, because this is the only way we can improve in the future. We are glad to hear though that you had a pleasant experience with our customer service.
We hope you'll enjoy your jewellery.
All the best,
Laura