SH

SYLVIA HANCOCK

United Kingdom

Reviews

Review of Giordano Wines

Review of Motorway

Review of Hobbii

Rated 5 out of 5 stars

Quick delivery of items and consistent…

Quick delivery of items and consistent updates on the project. Just a little long to wait to start the project.

12 February 2025

Reply from Hobbii

Hi Sylvia 😊, thank you so much for your lovely 5-star review! We're happy to hear you appreciated our updates and quick delivery. We're always striving to improve and your feedback is valuable! Many thanks from Eve at Hobbii 🧶

Review of Currys

Review of Suttons

Rated 1 out of 5 stars

The plants are very poor and most have…

The plants are very poor and most have not survived, the grafted plants have been sent out too early and the grafts were broken upon arrival as they were sent in flimsy packaging by ordinary mail and squashed through the letter box.

9 May 2021

Reply from Suttons

Thank you for your review. If you are concerned about the condition of any of your plants please contact our Customer Service Team direct and they can look into this for you. https://www.suttons.co.uk/contact-us/

Review of Benenden Health

Review of Curtains 2go

Review of AFIBEL

Rated 1 out of 5 stars

Awful

Awful. Order placed 08.10.19 Not delivered, then reordered 30.10.19, then phoned 2 weeks later to say out of stock and i will get a free item as an apology. It was a coat that I would not even wear gardening. Dreadful quality. Never again.

20 November 2019
Unprompted review

Reply from AFIBEL

Dear Mrs Hancock,

Thank you for taking the time to speak with me today and helping us understand ways we can improve our customer's experience and the quality of the gifts that we provide. I have fed your comments to Head Office for their consideration. As stated, we do welcome comments both negative and positive as this is how we improve the service we provide.

I do hope that we hear from you again and have the opportunity to regain your confidence.

Kind regards
Helen
Senior Customer Service Advisor