JM

Jack Martin

United Kingdom

Reviews

Review of Auto Reisen 🚗


Rated 5 out of 5 stars

Simply the Best

Easy pickup, easy return. No hassle with inspecting car for minor scratches. Fair petrol policy. Simply the best and most reliable car rental company I have used.

18 February 2026

Review of Giordano Wines


Rated 1 out of 5 stars

Poor Service

I ordered a case of wine in early December for Christmas. A week before Christmas, I rang up to be told my order had not been processed, but it would be given priority. It finally arrived on 22nd January. The courier dumped it on my back doorstep without informing me. It rained all night and when I found the box in the morning , the bottom fell out and two bottles broke. Despite informing Giordano nearly a week ago, I have had no response from them.

22 January 2026
Unprompted review

Reply from Giordano Wines

Dear Customer, 
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.

An email has already been sent to you with full details regarding the reason for the delay and to assist you in resolving the issue with the broken bottles.

We hope this will clear up any misunderstanding.
Kind regards, 
Giordano Wines Customer Service

Review of Glasses Direct


Rated 1 out of 5 stars

Glasses did not give clear vision for…

Glasses did not give clear vision for reading. Second free pair was not sent

1 July 2023

Reply from Glasses Direct

Dear Customer,

Thank you for taking the time to leave us a review.

We're sorry to hear that you didn't receive the free pair along with your order.

Upon looking at your account we can see that only one pair was selected when the order was placed. The free pair doesn't come automatically as customers can choose any frame up to the same value as the first; you don't have to choose an identical pair.

Please let us know your choice of frame and lens specifications for the second pair (excluding Premium) and we will process them for you. Please note that we only supply basic single vision lenses free with the second pair so if you want any extra tints or coatings these will be charged extra.

We have also emailed asking further information regarding your reading pair so we can ensure they can be corrected.

We do apologise again for any inconveniences. If there's anything else we can help you with, especially with the free pair or returns, please do let us know.

Kind Regards
Team GD

Review of Coopers of Stortford


Rated 1 out of 5 stars

Items were damaged in transit and not…

Items were damaged in transit and not delivered. Still waiting after nearly a month

29 October 2019
Unprompted review

Reply from Coopers of Stortford

Dear Jack

Thank you for your review.

I can see from your account that the replacement order has now been delivered ,please let us know if there is any issues with the order.

Kind Regards
Abigail Ward