Mrs. Carolyn M. ManiesCustomer

I was able to resolve this issue with just a demand letter. Without the letter, we would have been involved in a court case that would have been costly for both parties.

I PAID "EXTRA" TO HAVE MY ITEM SHIPPED BY THE 21st or 22nd. TODAY IS THE 23rd AND IT STILL IS NOT HERE! I REALLY WANTED THE ITEM OR I WOULD NOT HAVE ORDERED IT. I FEEL YOU SHOULD REFUND THE EXTRA MONEY I PAID TO HAVE THE IDEM DELIVERED IN A TIMELY MANNER. I AM UNHAPPY!

UPDATED REVIEW- I AM STILL WAITING FOR MY REFUND OF POSTAGE CHARGES THAT I WAS PROMISED. APPARENTLY THIS COMPANY DOES NOT STAND MY IT'S PROMISES! MRS. CAROLYN MANIES

SECOND UPDATED REVIEW: WE ARE NOW GOING INTO THE SECOND WEEK OF A PROMISED REFUND OF POSTAGE IN 3-5 WORKING DAYS. I HAVE STILL NOT SEEN A REFUND. CAFE PRESS PROMISED THE REFUND BECAUSE I PAID EXTRA TO HAVE THE ITEM DELIVERED ON A SPECIFIC DAY (JAN 21 OR 22) IT DID NOT COME. THEY PROMISED A REFUND! YOU REVIEWED MY CASE AND SAID YOU AGREED, I HAVE A REFUND COMING AND YOU "HOPE I CAN FIND IT IN MY HEART TO FORGIVE" NO MONEY! BROKEN PROMISES! THIS IS MY THIRD ATTEMPT TO GET MY REFUND!!!!!! MRS. CAROLYN MANIES 2/4/19