West End Outing are always well organised, good value and fun. It is a great chance to go to west end shows in a group. The seats are always good and so is the company. A pre show drink at a venue near the theatre is a bonus.
I have just been to my tenth event in 18 months with West End Outings. I have another three booked including into next year. It is really good value, well organised, and great fun. Adam is "hands on" and helpful. He always gets good seats and his prices are very competitive. If you love theatre, then this is the place for you!
I have been a member of West End Outings for over a year and have now been to several shows. They are always well organised and the seats are good. The pre show social is always at a venue convenient to the theatre, and it gives you a chance to meet other theatregoers. Adam is a great host. I have three more shows booked to attend over the next couple of months!
British Gas are a bunch of charlatans! Their customer service is pants. They try to make you deal with their services on line via an App that is RUBBISH. I had to hold for 32 minutes to speak to a human being at a call centre overseas. These poor staff have to deal with angry customers who cannot get through. Avoid at all costs. Sadly I cannot for now as I have transferred from People's Energy who went bust. AAAAARGH!
10 January 2022
Unprompted review
Reply from British Gas
Hi Hugh, thanks for the review, not a great start with us. I'm really sorry to hear about the service you've received, it's certainly not what we aim to provide. If you'd like to discuss this further or need any help, we'd love to hear from you. Please send a DM to @britishgashelp on Twitter or a PM on Facebook using https://m.me/britishgas & include #Trustpilot, include your full name, address & DoB. Either myself or one of my colleagues will get back to you. Thanks, Fiona
I can only echo all of the bad experiences shown here. WeSwap version 1 was very good but this “upgrade” is a disaster. They have closed their office and staff now “work from home or from cafes”. No one answers the phone or replies to e mails. My old account is closed at short notice and I cannot access my balance. Nothing has appeared on my new account and requests for refunds are ignored. They promote this cool hipster image but it doesn’t wash with me. I am contacting them daily and will not relent. Total shambles, avoid at all costs.
Excellent service. Promptly delivered. Ordered front pages for a 50th birthday present - one page for every birthday, nicely bound and personalised. Delivered within three days.
I wish I had looked at Trust Pilot before buying this item. I was delighted at first but after only a couple of weeks some keys started sticking. They advised me to do a reset and this had partial but not total success. I have asked for a replacement but they have offered me a new one if I pay half price! Looking at Trust Pilot convinces me that they are a bunch of crooks with no interest in customer service. This is the last time I ever buy anything advertised on Facebook. Spend your hard earned money elsewhere.
1 March 2021
Unprompted review
Reply from Gold and Cherry
We are sorry if you feel disappointed with our services or products and we encourage you to reach out via email to support@goldandcherry.com so we can offer a proper resolution.
Sorry to be negative amidst a sea of glowing tributes but I am not happy. I joined PE only in October this year (2020) at a rate they offered me having been given details of my consumption. They have now increased this rate twice and it is now more than I was paying with NPower and more than double their starting rate. I feel like I have been done up like a kipper.
Secondly they have had a data breach, contrary to the General Data Protection Regulations which tells me they are not competent and not to be trusted. My data, and probably yours, is now likely to be floating around the Dark Web waiting for some criminal to use.
Thirdly, no one has responded to my on line complaints about these issues.
Very disappointing. I shall be leaving at the earliest opportunity.
Hugh, Hertfordshire
31 December 2020
Unprompted review
Reply from People's Energy
Hi Hugh,
Thanks for taking the time to leave a review. I am sorry to hear of your dissatisfaction.
I have asked one of agents to respond to your email as soon as possible. I apologise for the delay.
After your first month, and every six months thereafter, we look to assess our members' payments against their usage. If the assessment reveals that a member is using more energy than expected, we will adjust their monthly payments to reflect this.
As a responsible supplier, we are obliged to evaluate this to ensure that you are paying for the energy being consumed and not accruing a debit balance.
Although we will automatically review this every six months, we can do this manually at any point at your request. We will also provide you with a monthly statement outlining your usage so you can monitor this.
If you would like to read more about this, please see the following link: https://peoplesenergy.co.uk/help/bills-and-payments/your-direct-debit/why-has-my-direct-debit-gone-up. This also includes advice for members struggling to pay.