United States
Review of Tomkinsonheating
Bear in mind that Tomkinson Heating is no more. They were aggressively taken over by Cas Care who have none of their engineers.
Gas Care, as the name implies, are not primarily about oil. If you want the old Tomkinson approach and time served engineers then look for HT Heating Ltd..
Review of BoilerJuice.com
Boilerjuice are either incompetent or dishonest. One month after my order I have no heating and no delivery.
Boilerjuice insisted that delivery had been made and provided a "proof" of delivery. I have photographic evidence that the tank is empty and the "proof" actually showed 500 litres ordered and 0 litres delivered.
Afterhours of chasing I finally spoke to the company who was supposed to deliver and they told me that they refuse to deliver because the parking is unsafe.
Boilerjuice provides no accountability and no visibility of whether or not you will get your oil. They have known that I was without heating for almost 2 weeks and still did not provide the key information
I will never use them again
Quick update following their response - I did place a new order since they maintained the original one had been delivered (it had not). Only through my own chasing the actual supplier did I discover that they were never going to deliver to my address. I'm still chasing a full refund.
In short Boilerjuice are just middlemen taking a cut and slow to either provide information or refund money when they cannot provide a service. Find out who your actual supplier is, get to know them and you will end up with the best price and service.
Reply from BoilerJuice.com
Good Morning Mr Hartell,
We are sorry to see that you have rated us as 1* on Trustpilot.
Unfortunately, the pathway leading up to your tank was flagged as unsafe by the supplier, which therefore meant they were unable to complete the delivery.
We can see that you informed us that the pathway was cleared and we asked your supplier to reschedule the delivery for you. We are sorry to hear that the original order did not arrive, your supplier has not notified us regarding any parking issues to make this delivery.
We can see that you have cancelled your original order and have placed a new order with us for the on or before delivery date of 23.02.23.
We apologise for any inconvenience this has caused, and thank you for spending the time to write this review to provide feedback.
Kind Regards,
BoilerJuice
Customer Services
Review of TopCashback USA
Made my biggest cashback purchase to date and nothing, zero, nada, zilch.
Over 2 months later and still nothing
Scam, ripoff. con. Avoid
..and in response to Topcashback. No it was not for a hotel, it was with Dell. The cashback value is over $300 and this was more than 3months ago.
Beware everyone!!
Reply from TopCashback USA
Hi Mark,
Is there any chance that this is a hotel purchase? If so, they will track at $0.00 to begin with and then uplift at a later date! If this relates to something else though, feel free to contact our customer care team, they'd be happy to try and shed some light on this for you.
Thanks,
Jack
