Ralph Webb

United Kingdom

Reviews

Review of Itvx


Rated 1 out of 5 stars

Most be the worst streaming service on…

Most be the worst streaming service on TV, watch a programme lasting 50 minutes and have to endure 35 minutes of adverts. I always mute the adverts and darken the screen to avoid repetitive and boring adverts. I would image ITVX is not a good commercial platform with so many annoyed customers.

8 March 2026
Unprompted review

Review of Itvx


Rated 1 out of 5 stars

Worst Streaming Service

ITVX must be the worst streaming platform of most providers. It’s impossible to stream anything without the picture freezing almost every 2 minutes. Despite doing all the necessary actions to fix it, it doesn’t make the slightest difference. One consolation is that it even freezes during the adverts. Advertiser’s must love them.

14 February 2026
Unprompted review

Review of Staysure Expat Travel Insurance


Rated 4 out of 5 stars

UK registered Debit/Credit cards not processed.

Always use Staysure for travel insurance as they are reasonably priced, give clear precise information. The only slight bug bear is when trying to pay with a Santander UK registered Debit or Credit card, the payment doesn’t go through. With modern international banking why is this not possible?

27 January 2026

Review of Brittany Ferries


Rated 2 out of 5 stars

Unreasonable non-refundable deposit

No problem with the process of finding a suitable time and schedule. The problem is that BF take 75% non- Refundable deposit immediately. This seems to be an unfair practice of booking and seems to contradict what is a reasonable deposit. Hopefully I won’t need to cancel but who knows in three months time and it is unreasonable to lose almost £1000 if that were to happen considering that BF will not lose money if I cancel and will sail regardless of the number of passenger onboard.

27 January 2026

Reply from Brittany Ferries

Hello Ralph,

We appreciate you bringing this to our attention. We acknowledge your concern about the deposit and potential cancellation implications. We aim for transparent booking practices.

Your feedback is valuable, and we'll review our policy.

Kind regards
Lucy
Brittany Ferries

Review of Octopus Energy España


Rated 4 out of 5 stars

I just signed up with Octopus Spain as…

I just signed up with Octopus Spain as many friends in the UK comment on their price and excellent service.

I had to send an email to ask if my account had been activated, since it took more than 48-72 hours, which they had said.

I received a reply to my email very quickly to confirm that I am now an Octopus customer and also have my own person manager, whose name is Reyes. He will be there whenever I need help. So far, so good.

3 November 2025
Unprompted review

Reply from Octopus Energy España

Thanks a lot for sharing your experience, Ralph 🌟. It's a pleasure having you as part of this big family, and we really hope you enjoy the good energy with us ⚡️. Whatever you need, we’re always here for you! Have a wonderful day 💜.

Review of Parcelhero.com


Rated 5 out of 5 stars

No hassle

No hassle, no problems and seamless operation

15 July 2025

Reply from Parcelhero.com

Hi Ralph,

We're happy to see you had a 5* star experience with ParcelHero®. Thank you for being our customer and taking time to rate us.

Thank you
Jane
The ParcelHero® Team

Review of Protyre Autocare


Rated 5 out of 5 stars

I had a puncture whilst visiting the UK…

I had a puncture whilst visiting the UK having driven my own car over from Spain. Protyre were professional, courteous and gave me the best options to replace the tyre because it was not possible to effect a repair.
Very satisfied.

1 July 2024

Review of Starling


Rated 1 out of 5 stars

Trying to open an34 country code

Trying to open an account with Starling, who claim to recognise Spanish phone number and use a European identity card when applying for an account. Have you tried to change the country code from +44 to +34 on their application? Impossible to do this.

30 May 2025
Unprompted review

Reply from Starling

Hi Ralph, Thank you for your review. We're sorry to hear about your experience with the account application process. To apply for an account, you need to be a UK resident and have a UK phone number to start the application. Once you have been approved and your account is open, you can switch to a Spanish phone number.

Hope this helps,
Team Starling

Review of Staysure Expat Travel Insurance


Rated 4 out of 5 stars

No problem with the navigation of the…

No problem with the navigation of the site and the process was fairly easy and seamless, however, when choosing the policy and relevant price, I didn't see anywhere that I could see how much cover I was getting and the details of any possible exclusions.

27 September 2024

Review of Funky Pigeon

Review of Funky Pigeon


Rated 4 out of 5 stars

Delivered too early

No problem with ordering. Although I specified a date for delivery, they delivered the order immediately, which was at least one week before the date I requested.

20 May 2024

Reply from Funky Pigeon

Hi Ralph, thank you for taking time to leave a review. I am sorry to hear your order arrived earlier than expected. If you would like to discuss this further please email us at feedback@funkypigeon.com with your order details. We will be happy to look into this for you. Thanks, Fran

Review of Funky Pigeon

Review of Funky Pigeon

Review of Funky Pigeon


Rated 5 out of 5 stars

Inspired

Never a problem using this site. They have always delivered on time and the process is very easy.

12 April 2024

Review of Funky Pigeon

Review of Protyre Autocare

Review of Lee Online Store


Rated 3 out of 5 stars

Buyer beware

Company very professional but delivery was slow also they used UPS to deliver this item who told me that I had missed their delivery, which was completely untrue and I had to wait another day before they eventually delivered.
The quality of the jeans are reasonable but I dispute the straight leg that they claim they are. They are not straight leg but more skinny shape. After the long wait for delivery, I couldn’t be bothered to send them back, however in future, I would prefer to buy another brand not made in Pakistan.

2 December 2023
Unprompted review

Reply from Lee Online Store

Hi Ralph,

Thank you for leaving your review. We appreciate your feedback.

I am sorry to hear about your experience you had with UPS on receiving your parcel. I am happy to hear you received it 1 day later. We have checked your order and I can confirm that this is our Straight Leg that you have purchased, although I am sorry to hear that you are not satisfied with our product that you ordered.

There is always that option that you could return your product and receive your refund or order another product.

Again, I am sorry to hear about your experience.

Thank you for using Lee!

Happy New Year!

Best regards,

Lee Customer Support Team

Review of Amazon.de


Rated 4 out of 5 stars

Amazon.de (Germany) Great alternative site

Amazon.de (Germany) is a very good alternative to Amazon.es ( Spain) where I normally buy from. The German website also has everything in English, which doesn’t happen on the Spanish site. They also have a lot more items made in the EU, not China. I recently needed new “beanie” hats made from Merino wool not acrylic. Ordered 2 from Germany, excellent quality, manufactured in Greece, good price and delivered in 4 days.

24 November 2023
Unprompted review

Review of UPS


Rated 1 out of 5 stars

Don’t use UPS

So far, my parcel has been on the way for 8 days. Unable to get updates, no information where it is or when it’s going to be delivered. Tried to sign up for more information but this option is only available if you live in the USA.
If any other website I order from uses UPS delivery, I will NOT buy from this company or continue with the order.

24 November 2023
Unprompted review

Review of Staysure Expat Travel Insurance


Rated 3 out of 5 stars

Updated.

I was impressed with the webpage and how easy it was to choose the best travel policy, however, I sent an email requesting some information and clarification about some thing. After 5 days, no one from staysure has responded to my concern.
I have since received a reply from staysure, which has answered my query. It appears that One should allow 5 working days to obtain a response. Happy tp maintain my original comments that staysure has a good easy to navigate webpage and their response was both courteous and professional.

31 July 2023

Reply from Staysure Expat Travel Insurance

Hello Ralph,

Thank you for taking the time to leave a review.

I am pleased to hear that you have managed to navigate and obtain your policy with ease.

When emailing us we ask that you allow anything up to 5 working days in order for us to respond purely due to the number of emails we receive on a daily basis.

Your email has been located and I can see that this was received 3 working days ago. I will respond to your email today so that you have clarification on the cover you have purchased.

Kindest regards

Donna