MM

Mr Malcolm Loveday

United Kingdom

Reviews

Review of Jet2holidays


Rated 5 out of 5 stars

Great Jet2 holiday

Booked with Jet2 because of airport queues/delays knowing they rely less on 3rd parties (baggage handlers, etc.) Great service, great holiday and great value

20 August 2022
Unprompted review

Review of metals4U


Rated 5 out of 5 stars

Great service

Great service, website easy to navigate and pay for items. Good communication, had to go out during delivery window and driver rang me to confirm leaving item down side was ok
*****

3 September 2021

Review of Roofin Online Store


Rated 5 out of 5 stars

Excellent service

Prompt delivery, good price and good quality.

Actually arrived earlier than expected which was a bonus and a follow up call from Roofin to check everything was ok - What's not to like?

12 March 2021

Reply from Roofin Online Store

Thank you for the excellent review Malcolm, we really do appreciate it :)

Many thanks
The Roofin Team

Review of LloydsDirect, part of Pharmacy2U

Review of TobyDeals


Rated 4 out of 5 stars

Xiaomi Note 8 Pro

Ordered a Xiaomi Note 8 Pro, competitive price.
Transit time a little longer than normal but way better than Gearbest or Aliexpress.
Full international version, very pleased with phone.

23 November 2020
Unprompted review

Review of Servicing Stop


Rated 4 out of 5 stars

Good but not perfect

Have used them before, price initially quoted does tend to go up if they come across extras, I had to pay for new wipers and a headlight adjustment to pass MOT. However, they called and advised price adjustments over the phone, picked up at 0900 and dropped back before 1500 same day.

4 September 2020
Unprompted review

Review of National Shower Spares


Rated 5 out of 5 stars

Great tap repair site

Best priced complete replacement in the UK, easy to use website and good communications about dispatch of item, etc.
Arrived in a couple of days, even supplied grease with the pack, fitted in minutes, adjusted to right temperature with instructions in the pack.
Absolutely perfect and way cheaper than an equivalent replacement unit.

24 July 2020
Unprompted review

Review of GearBest


Rated 3 out of 5 stars

Got there in the end

Updated
I've used Gearbest for a few years, pretty good value and they do offer access to the Chinese market where tech is very much improving on a daily basis.

I bought a phone from them last year and it failed within warranty but outside their 45 day replacement window, fault was the touchscreen failed and as such was unusable. They wouldn't accept the phone back for repair without the IMEI. I pointed out that this wasn't in their T&C's but they ignored this and refused to accept the phone without an IMEI which is pretty difficult when you have no touchscreen. Thankfully the phone manufacturer has offered to repair the phone under warranty.

Even further irritated by Gearbest for replying with their bland, sorry to hear you're having a problem, raise a ticket and we'll get back to you......, they know I've raised a ticket and that it predates this review.

As stated, I have already raised a ticket and Gearbest repeatedly refused to repair the phone, only when it was clear they weren't going to repair the phone did I write an honest review.

Gearbest contacted me directly after seeing the review and offered me a $76 refund which is fair considering I've had 8 months use of the phone. So make a note of your IMEI just in case.

29 February 2020
Unprompted review

Reply from GearBest

Dear Malcolm ,

Thank you for placing an order with us.
We are sorry to hear that your product isn't working to your satisfaction.

Most of our products come with 45 days money back guarantee and have 1 year repair warranty.

Please see here for more details: http://www.gearbest.com/about/warranty-and-return.html.

Please offer us your order number or you can submit a ticket to our support center and write the subject as "complaint from Trustpilot.com".

Thank you,

Gearbest Customer Service Center

Review of Master of Malt

Review of Policy Expert


Rated 5 out of 5 stars

Great service

This is my 3rd year with policy expert for home insurance, very personable staff, knowledgeable and efficient.
I renewed as I'd already checked around and the quote was very competitive, also you get 2nd year renewal at same price.
Know what you expect to pay beforehand as the discount is 'On the spot', however in practice this is flexible.
Cannot fault their service although I haven't gone through the claim procedure (Thankfully).

12 July 2016
Unprompted review