Louise

Made an appointment to view a property. For 3 days in a row they sent me a reminder to attend the viewing. I arrived & waited in the bitterly cold weather for someone to arrive. On phoning the company I was told someone would be with me in minutes. After a further 10 minutes I phoned for a taxi to collect me. The agent did eventually arrive but I told her that I no longer wished to view the property. I thought I would've received an apology from the branch manager but no such luck. Avoid the company.

Why are the seats not allocated correctly. When I booked the other day I specifically requested forward facing seats. I was given rear facing seats. This was in first class & there were plenty of forward facing seats available.

The gentleman I dealt with was professional, polite & pleasant.

Not a bad store to shop in, usually fairly well stocked. Only one product today which I couldn’t find. But the toilets, what a state. Can’t believe they don’t have someone checking on them. Awful, awful, awful, Floors wet, toilets don’t flush, disgusting is probably the best way to describe them. Please do something about them.

First time ordering from them. Will probably do so again. Very prompt delivery.

No problems in the past but this time dire. Awaiting a delivery from earlier in the week. Wayfair decided to blame the delivery company. Doesn’t help me, still waiting.
Delivered at last on Sunday. Evri need to keep their customers informed of what’s happening. They sent me an e mail on Thursday confirming that delivery would happen on that day, then they sent another e mail today saying I’d receive delivery today. Nothing in between.

Shocking. Not had problems with them in the past but on this occasion an awful experience. Still waiting for a delivery that was scheduled for earlier in the week. They last updated me on Thursday, today it’s Saturday. Parcel delivered at last, Sunday. Would’ve been nice of Evri to have updated me earlier, heard nothing from them from Thursday until this morning.

Easy to deal with. Straightforward & helpful in the event of a query. Prompt delivery, items well packed.

Shocking service. Needed a new mobile as my Vodafone smart phone has seen better days. I don’t have a contract, I’m a pay as you go customer, I have been for many, many years. My local Vodafone outlet told me they don’t have phones for PAYG clients, I should look at Curry’s or Argos. I then asked if they’d be able to assist me with transferring the data from my current phone to a new one. The reply was NO, they don’t have the equipment to do so. Laughable, it would appear that the staff are given training in how to deliver lousy service.

Service excellent, staff great. But disappointed with glasses supplied. Really having difficulty getting used to them.

The Burton on Trent branch. Awful. Took a 2 hour train journey to view a property. Agent knew nothing about the house, no access to the rear of the property, which had attracted us initially. Taxi driver was able to enlighten us more on the area than the agent. Cannot recommend these agents to anyone!

Love Simply Cook, a birthday gift from my daughter. A few misunderstandings in the beginning but quickly resolved. Super recipes, straightforward & easy to use.

Staff were great, ordered what I needed as being a small outlet they didn't have it in stock & I popped in the following week to collect it. Friendly & polite bunch.