Belgium
Review of JBC
I've made and order to be delivered at the shop. It supposed to be ready the day after but more than a week has passed and it's still "in proccess".
I've sent an e-mail to customer service and have not received any reaction.
Reply from JBC
Dear Mme. Turegano, thank you for your review. We have sent you an email with more info. Your parcel has been delivered to your JBC shop😊. Kind regards, team JBC
Review of Kiwi.com
Hice una reservación el 13 de diciembre y fue rechazada, sin embargo hicieron el cobro de 2,400€ que según ellos devolverían en 10 días. Hoy es 4 de enero y todavía no me han devuelto el dinero. Cuando los contacto me dicen que la devolución automática falló y que lo tiene que todo revisar, que el dinero me lo devolverán en 10 días. Esto es inaceptable. Para colmo el Banco me está cobrando por el dinero que tienen retenidos. Primera y última vez!
Reply from Kiwi.com
Dear Mme TUREGANO,
We have investigated your reservation as promised and I would like to inform you regarding our outcome.
We would like to apologize for any inconvenience you have experienced whilst using our services. However, after reviewing your case and being in touch with you directly, I believe we have agreed on the reimbursement, keeping in mind the circumstances of your situation. The refund has been processed as soon as we found out the issue.
Thank you for your understanding and patience in regards to the matter.
Should you have any additional concerns or questions, please, do not hesitate to contact us at any time.
On behalf of Kiwi.com,
Ivana
Customer Relations
Review of Brindilles.fr
Vers good services, fast and exactly what I ordered.
