Hi Regina,

I'm truly sorry to hear about the frustration you experienced and that you felt the need to delete your account. This is certainly not the experience we want for our users.

Regarding the message you received, our survey partners have strict quality and security protocols to ensure the data they receive meets their specific requirements. If there are inconsistencies or if the quality checks aren't met, it can unfortunately result in a pause in available surveys.

We aim for transparency and want all our users to successfully earn and cash out. If you're open to it, we would like to investigate what happened with your specific surveys. Please feel free to reach out to us at help@airperks.app so we can take a closer look.