Bought the W012 portable router table from Amazon. The table had a few issues so rather than go through Amazon's complaints process as I wanted to give Charnwood the opportunity to figure the issues out first and they did not disappoint, they were fast in response and have sent out replacement parts. The chap I spoke to was Andy a top tier human that didn't mess around getting to resolving my issue and giving me complete piece of mind. Very well done Charnwood, how refreshing to have real, actual customer service!!

Chris