Pure dead brilliant negotiator. As a mediator myself, I recognize his superior skills which at the age of 21 must be more than training and a natural part of upbringing. Listens well to your needs and concerns, asks the right questions, does not manipulate but seeks common ground and supports your concerns and needs. If I were still running my Family Mediation business, although negotiation and mediation are not the same, I would higher him. Thanks for your never giving up attitude and support Kian.