Got your Back checks for a lot of things
Got yor Back technicians check a lot of aspects of your computer. They speak English clearly and politely. They explain what they want to do, why it's important and how long it will take. Sometimes it takes (much) longer. At the end of a check-up, I have gotten a sales pitch to buy more protection.
Reply from GotYourBack Support
Thank you for sharing your feedback. We’re glad to hear that our technicians provide thorough checks, communicate clearly, and explain their work in a way that’s easy to understand.
We also appreciate your honesty regarding the sales recommendations. Our goal is always to provide value and ensure your system stays protected, but we’ll take your feedback into account to make sure our approach remains helpful and considerate.
We’re grateful for your trust and for letting us know how we can improve.