I bought the Dyson V8™ (Silver/Nickel) cordless vacuum in July. It stopped working by November, and it’s now January 16. I’ve spent significant time with a Dyson representative and manager who promised a different courier and express delivery for a replacement, but that didn’t happen. They say they can send me a new unit if I mail mine in, but they still can’t locate my address. So 3 months later I still have not been able to use my vacuum.

I also purchased the Dyson hair dryer, which lasted only about a year and a half and didn’t perform well, especially considering the price. Overall, I am very disappointed with the products and customer service and would not buy from Dyson again.

And don’t buy from Best Buy cause they will not help you either. Has to break within 30 days. So I’m out $500. Worst companies ever!