if I could give this company less than 1 star I would. DO NOT BUY FROM THEM, 1st- amazon do the same distiller for £50 which I bought recently because this company stopped replying to emails when I wanted to claim on my warranty 2ndly I WILL TAKE THEM TO SMALL CLAIMS COURT AND GET MY MONEY BACK, ITS VERY CHEAP (FREE FOR SOME PPL) AND EASY TO DO AND I SUGGEST ANYONE ELSE WHO IS BEING IGNORED DO THE SAME THING. THIS COMPANY IS A SCAM