The worst mistake I ever made was registering with CIMA. Honestly, it feels like a complete scam.
Their website’s Exemption Calculator clearly showed that I was eligible for exemptions, so I paid the fee based on that.
But after paying, I realised none of those exemptions actually apply to me.

No matter how many times I emailed, all I got was template, copy-paste replies.
When I asked to cancel and get a refund, they didn’t even bother reviewing my case, they simply refused to return my money.
If this isn’t a scam, then what is it?