Unable to return unwanted items
Ordered as a guest. However, the website won't let me return part of my order easily. I've tried entering my order details on Sites-Lee-Site/en_GB/Order-TrackOrder but i get the following error:
We're sorry, but the email or ZIP code entered does not match our records. Please check your information and try again.
Regardless of it not working, the process of even finding the right link & method of returning is not straightforward at all.
Reply from Lee Online Store
Dear Customer,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience with Lee was not as positive as we’d hoped.
We’d love the opportunity to discuss this further and support you with your return. Please reach out to our team using the links below:
https://eu.lee.com/uk-en/contact-us.html or visit our FAQ section available on our website https://eu.lee.com/uk-en/returns.html.
We look forward to hearing from you.