If I could give them a negative 5 I would. We should have read the other bad reviews before using them. This entity is dishonest, not reputable. We rented the car from the Lake Bled location and turned in our car at the Ljubljana airport with NO damage. The car was checked in by the most unprofessional staff I've ever experienced. They checked off everything as turned in as fine no damage. Subsequent to that they raced off with this car and one other skidding around the roundabout and screeching tires. The car had no damage and was out of our control for 3 full days when we were scammed like all the other bad reports. They said we scratched the bumper on the lip where the hatch meets that area and the repair was over €350. They also fraudulently said the hatch lid liner was missing. It was never there. Again the car was checked in 0 damage 0 issues. The horrible fuzzy, undated images were sent to us with a flurry of emails. We replied to every one and called the only number they provide which is a "customer service" rep who knew nothing and did nothing. This place is not even a true Sixt vendor it's owned by another entity. Do NOT Rent from them under any circumstances. You will be sorry and out of pocket of a lot of money. I hope this saves you the 2 months of problems and hundreds of dollars or €'s use another company.