Review of Policygenius


Rated 1 out of 5 stars

Applied for a policy 3 months ago and…

Applied for a policy 3 months ago and have nothing.
I'm in excellent health just a complete customer service failure.
Waste of my time and it's terrible that someone came out and did a health exam and now I need to start all over with another company. Just awful.

29 July 2025
Unprompted review

Reply from Policygenius

Hi Chris,

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating the wait has been. Our team has reached out to you directly regarding your application and provided an update. We expect to receive your approval shortly.

We appreciate your patience as we work to finalize the process and ensure you have the coverage you applied for. Please know that your application remains a priority for us, and we’ll continue to keep you informed every step of the way.

Best,
The Policygenius Team