We went live with a full system in early March 2025, we have also connected with their suggested provider Ecotricity, to date as of the 3rd June 2025 we still do not not have a meter installed to measure solar input to the grid, also we have questioned the angle of the solar panels which are facing south east on a mono pitch roof to which at the moment we lose solar generation at approximately 3.00pm, which is not ideal as at times the battery is not fully charged and have the ability to generate more power as we are based on the west cost of the North Island, only to be be told we when we queried them that the system is performing better than expected (according to their engineers). Our response was that we are not getting the full benefit of solar generation due to the angle of the solar panels. ( We will get a second expert opinion on this)
As for the meter install we are still waiting. (Some paper work issue we have been told). We have paid for the system as a full install money up front. At this point due to lack of communication and we seem to get passed on to different people, I am not sure if we would recommend them as a supplier, as there does not seem to be a follow up to the customer on their satisfaction with the entire process. As to date we are still in limbo with the meter install and very little to no comm's from Solarhub unless we contact them.