We bought the Egg 3 travel system for around £1,500 thinking we were investing in a top-quality pram. Unfortunately, it's been a huge letdown.

Twice now, one of the wheels has fallen off while the pram was in use. The most recent time, the mother was out alone with the baby. It was a really scary experience, and we honestly can’t believe this could happen with something that’s supposed to be high-end and safe.

What’s made it even more frustrating is the way the company has handled it. We sent them all the details and photos, but they refused to deal with us directly and just told us to go back to the retailer. It really feels like they’re not interested in sorting it out or even acknowledging how dangerous this could have been.

We’ve since bought a much cheaper pram—literally a tenth of the price—and it’s actually better made and easier to use. The Egg 3 is bulky, awkward, and not nearly as well-designed as you’d expect for the money.

Honestly, we expected so much better from a brand like this. We wouldn’t recommend the Egg 3 at all, especially if you’re looking for something reliable and safe for your baby.