5 ⭐️ service
I contacted Lee via the website after a pair of jeans I purchased got a hole in them, after only 3 months. Within 24 hours, I'd had my first email from them asking for photos and product details and within the next 24 hours, I'd had further reply to say they had fully refunded me and given me a 20% discount code to use on my next purchase without any challenge or hassle. Really appreciated the 5 ⭐️ customer service and friendly, prompt emails from Marco! Thanks again.
Reply from Lee Online Store
Dear Hayley,
Thank you so much for taking the time to share your positive experience with the Lee Customer Service. We truly appreciate your 5-star review!
We're delighted to hear that Marco provided you with excellent customer service and that you were pleased with the prompt and efficient resolution to your issue. It's our goal to ensure all our customers have a hassle-free experience, and we're glad we could achieve that for you.
We hope you enjoy your new jeans and can enjoy your discount code on a future purchase with us!
Thanks again for your feedback, and we wish you a lovely day!
The Lee Customer Care Team