Even 1 star is too much
Even 1 star is too much. Wouldn't recommend. First of all they didn't even book me flights but took my money and then i had to fight (and i mean really fight) to get my money back. Basic answer was "Wait 10 more days". Every time promised the money would be refunded.... After a month i had to raise a storm to get the money back.
Reply from Travellink
Hi Hanna,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
Vicky
Customer Care Team