Poor choice of airline!
Went to book to go to koh samui. They only use Eva Air. I like to know my seats at booking. No extra legroom seats available and return flight had no seats at all available. Looked at upgrading to premium. This booking is not authorised to upgrade. You can put your name on a list to bid for better seats. Cancelled the holiday
Reply from On the Beach
Hello Sue,
Thank you for taking time to leave us a review.
I am sorry you are not happy with using Eva Air. We have other airlines that fly to your location, this would have been available to you under 'change flights' on our website before your booking was made. All airlines give you the option to purchase seating prior to travel, this is subject to availability. I am sorry again if the seats you wanted were not available for you to purchase.
I have sent you a message as we would love to see how we can help you further
Kind Regards,
On the beach