Review of Medtronic


Rated 2 out of 5 stars

Medtronic Needs to revisit its policy of only providing patients data to one contracted provider.

The pacemaker I have is doing a good job for me. But the distribution of my pacemaker’s ongoing data is confined to one Heart Doctor. But I have two doctors because I live in two places. When I asked that the data be sent to an additional doctor, “ I was told they only can send it to one doctor even though I have two heart doctors that monitor my heart. Both doctors do not share the same charting service. It is important that both doctors have the same reports of the functioning of my pacemaker on a timely basis. When I asked why the data could not be sent to both doctors? I was not provided a reasonable answer based on my need for timely care no matter where I am. In my case to receive an MRI my pacemaker needs to be turned off and On while the procedure is done. Both doctors need the data on a timely basis for them to make the decision. How hard would it be to send the data to two doctors at the same time?

22 January 2025
Unprompted review