Hi Sue, I am sorry to hear that your instructions were not followed by the driver to leave the parcel in your preferred location or safe place. I understand it is important for deliveries to meet your expectations. I would really like to have a look into this for you. Could you please email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.