Hi Dave, I understand that you haven't received your parcel. I apologise for the inconvenience this has caused. We're taking your feedback seriously and will investigate the delivery issue to ensure a smoother experience in the future. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.