Review of Tesco


Rated 1 out of 5 stars

Inadequate storage info on food product: to freeze or not to freeze

Regarding Tesco Italian unsmoked diced pancetta there is an alarming and IMO potentially dangerous lack of information both on the webpage and on the packaging. Nowhere is it said whether the product is suitable for freezing or not. Looking elsewhere online, M&S/Ocado and Aldi for example are quite explicit that their unsmoked diced pancetta is Not suitable for freezing. I can only imagine that this is because of a potential for food poisoning. I think Tesco needs to look into this issue immediately.
I would have contacted (ie emailed - people do still communicate that way) Tesco customer services direct, had that been possible. Not so. The alternatives offered on the 'Help' page are direly inadequate, particularly where complaints are concerned, even a travesty of the term. So here I am instead, making public my concern.

1 August 2024
Unprompted review